YOUR INFORMATION, EXPLAINED
Privacy Policy
Last updated:
This notice covers visits to geniulo.com and correspondence with us about Geniulo.
Who we are
Geniulo is a product of New Venture Alliance Limited, the controller responsible for the information described here. We are registered in England and Wales under company number 16298324.
Registered office: Unit A, 82-82d James Carter Road, Mildenhall, United Kingdom, IP28 7DE.Contact us at hello@geniulo.com.
Geniulo is preparing for private beta. This public website is informational: it does not offer learner accounts, payments or course-generation submissions.
Information we use and why
Website visits
Our server processes connection details to deliver the website and records technical access and error logs. These can include your IP address, the requested URL and query string, date and time, response details, browser information and the referring page when supplied by your browser.
We use this information to operate the website, investigate faults and protect it against misuse. Our lawful basis is legitimate interests: maintaining a reliable and secure website.
Email enquiries
If you contact us, we receive your email address, name if provided, message, attachments you choose to send and email delivery details. Messages to hello@geniulo.com reach our business mailbox at Namecheap Private Email.
We use correspondence to respond to business enquiries, investor correspondence and related communications. Our lawful basis is legitimate interests: handling the conversation you have initiated and managing the related business relationship. Contacting us does not subscribe you to marketing.
When responding to a request to exercise your data-protection rights, we process the information needed to meet our legal obligations. The website does not carry out profiling or automated decisions with legal or similarly significant effects.
Service providers and locations
We use DigitalOcean for website hosting and Namecheap Private Email for business email. These providers process information in supplying their services.
The website server is in DigitalOcean’s London region. Namecheap’s published documentation lists Private Email servers in the United States. Provider processing, support and backup arrangements may involve locations outside the UK.
The providers publish their data-processing and international-transfer terms: DigitalOcean’s Data Processing Agreement and Namecheap’s Data Processing Addendum. Contact us if you would like information about the arrangements relevant to your personal information.
We may disclose information where required by law. We do not sell website visitors’ information or use this website for advertising profiles.
How long information is kept
The server is configured to rotate non-empty Nginx logs daily and retain 14 rotated files in addition to the active log. This is a rotation-based setting; it does not guarantee removal of every copy exactly 14 days after a visit.
We retain correspondence according to the need to respond to your enquiry, manage any continuing relationship and meet relevant legal or record-keeping requirements.
Deletion from an active log or mailbox does not necessarily remove historical copies immediately. Namecheap’s published guidance describes daily Private Email backups retained for up to four weeks. Messages moved to Trash may remain there until permanently deleted. Other historical backup copies may remain under their separate retention arrangements.
Your rights and concerns
Depending on the circumstances, you can ask to access, correct or erase your personal information, restrict its use, or receive it in a portable format where the legal conditions apply.
Your right to object
You can object to processing based on legitimate interests because of your particular circumstances.
To exercise your rights or raise a privacy concern, email hello@geniulo.com. We may need proportionate information to verify your identity. Requests are normally free, and we normally respond within one month, subject to the exceptions and extensions allowed by law.
You can also complain to the Information Commissioner’s Office at ico.org.uk. You do not have to contact us first.
Updates to this notice
We may update this notice as Geniulo develops or our practices change. The date above identifies this version. We will provide appropriate information about additional processing when the Geniulo application becomes available.